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Message 1 of 2

No wifi connection to sky

I recently changed from sky to BT broadband. I can connect my laptop/smart phones to the wifi but noy my sky router. It sees the hub4 but does not connect. I have tried other avenues of help. Suggestions?

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: No wifi connection to sky

What do you mean by Sky Router? Your router is now the home hub 4, the Sky router should be unplugged and disconnected, as its only for connection to Sky broadband.

 

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