Hi, my smart hub 2 is not showing up as wifi on any devices. I have plugged in an Ethernet cable and it works ok but need wifi in the house.
How do I get to speak to someone on the phone as it seems really difficult?
has this just happened and was ok before or is this a new SH2
have you checked with mobile phone that you cannot see any SSID from the new hub when you go to wifi connections in mobile phone
Yeah, it’s just happened. Been working for 1 year with no problems.
I have tried several mobile phones and the tv. Laptop not seeing the wifi for the router either.
I have just carried out a factory reset. Can only access broadband via Ethernet cable.
No not yet, I filled in an online complaint form and have a reference number to say they are looking into it.
still on access the internet via Ethernet cable. No wifi showing.