cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
tomhumph97
Contributor
332 Views
Message 1 of 5

ONT FTTP box outside Shift due to conservatory build

Go to solution

I have ONT box needed moving on the wall outside. Received planning to build a conservatory where the ONT is placed and would like it moved. I have tried contact BT but they said due to COVID they stopped making ONT shift appointments available . Any ideas on this if anyone in the same situation. Thanks

Tags (3)
0 Ratings
Reply
4 REPLIES 4
licquorice
Distinguished Sage
Distinguished Sage
326 Views
Message 2 of 5

Re: ONT FTTP box outside Shift due to conservatory build

Go to solution

If its an outside wall it isn't an ONT, that is the modem that your hub connects to. It will be a CSP, a splice point. If you asked for an ONT to be moved, they would be expecting it to be internal not external.

0 Ratings
Reply
iniltous
Guru
322 Views
Message 3 of 5

Re: ONT FTTP box outside Shift due to conservatory build

Go to solution
Just to add, moving it will be chargeable and if the duct effectively comes up against the wall directly below where the CSP is currently sited, then it may also require the duct relocating as well as the CSP, so could be expensive.
0 Ratings
Reply
tomhumph97
Contributor
311 Views
Message 4 of 5

Re: ONT FTTP box outside Shift due to conservatory build

Go to solution

Hi thanks for reply. There is no duct luckily Install was  it done overhead through  cable on pole to the CSP box with nothing Underground.  

0 Ratings
Reply
tomhumph97
Contributor
308 Views
Message 5 of 5

Re: ONT FTTP box outside Shift due to conservatory build

Go to solution

my Bad I meant CSP on the wall external. 

0 Ratings
Reply