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Icaras
Aspiring Expert
224 Views
Message 1 of 3

Odd Home Hub 5 wifi issues

I have a new Hub 5b. My internet connection is rock solid at 58Mb. If I plug in an Ethernet cable I always get that speed.

However the wifi is a complete mess. I have separated out the 2.4 and 5Ghz channels to different SSIDs but the problem I'm experiencing affects both bands.

Basically if I restart the Hub or change the wifi channel the speed over wifi shoots up to 57Mb. After about 3 hours it drops down to 1Mb on all devices where it wi remain until I either restart the Hub again or log in and change to a different wifi channel. Any ideas?!
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Icaras
Aspiring Expert
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Message 2 of 3

Re: Odd Home Hub 5 wifi issues

No one?
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rarmitage124
Recognised Expert
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Message 3 of 3

Re: Odd Home Hub 5 wifi issues

Try changing your wireless channels and see if that makes a difference. For 2.4 ghz I do recommend channel 13 but if that was already the chosen channel change it. Also turn off smart wireless.

Changing wireless channels: http://bt.custhelp.com/app/answers/detail/a_id/14094/~/how-do-i-change-the-wireless-channel-on-my-bt...

Hope this helps:)

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