I have just had an alarm fitted which has a remote monitoring app for my phone. The alarm is all set up but the app doesn't work as it says the box inset connected. The tech people said I need to open UDP ports 243 and 443 on my router.
i tried chat but the girl put me onto customer care and they had never come across this but did explain how to get into my hub manager. I've tried a couple if thing still but it doesn't work. Any suggestions? Thanks