Hi, in addition to my earlier post.. can anyone advise on the following..
I had a HH6, which i swapped for a White Openreach modem (Huawei Echolife HG612) and Netgear router (R7000).
When i set this system up i only ever entered the following settings..
PPPoE
U: bthomehub@btbroadband.com
P: BT
This has worked fine, but now i have opened up the back of the house i am struggling with range so i have purchased an Ubiquiti ApliFi AFI HD (the one with the circle display).
When setting this up, i used the same credentials as above, but with limited success. It keeps complaining about IPv4 settings and shows no internet connection. If i do a factory reset, sometimes it works for a bit them drops off.
I have reached out to BT and they said for a 3rd party route i shoud use the following..
You can use the settings below :Connection type: PPPoA (PPPoATM)
VCI = 38, VPI = 0
Encapsulation: VCMUX
Modulation: G.DMT
RFC: 2364
Network type: WAN (Not LAN)
MTU: Auto/Normal 1458 – 1500 (Lower numbers can help if data corruption occurs default is 1500)
QOS: UBR (Unlikely to be CBR/VBR)
The username should be of the format firstname.lastname@btbroadband.com for BTBB customers. Also no password is required, but if the router insists, use bt as the password.
In all honesty i do not know the differences between PPPoE and PPPoA.
BT say i need to use PPPoA but i have always used PPPoE?
The options i can enter on the ubiquiti aplifi are...
PPPoE Username:
PPPoE Password:
Primary DNS:
Secondary DNS:
Hardware NAT (Yes/No)
UPNP (Yes/No)
Clone Mac Address (Yes/No)
VLAN ID (Yes/No)
IPV6 (Yes/No)
Bridge Mode (Yes/No)
Can any one assist with this?
Kind regards.
