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lawsonium
Beginner
143 Views
Message 1 of 3

Packet loss FTC

I moved into a new property two months ago, it is located 400mtrs from the cabinet. I have FTC which gives me 150mb down and 31mb up, however I am experiencing severe packet loss when gaming. Two engineers have been out and checked the line the last one changed my complete line and all was good with that but I still had 30% packet loss. He put me down to receive a call from second line technical support to which I am still awaiting a call from...he said the BT router would need configuring to talk to the BT sever properly? I have put the gaming system direct Ethernet from the router and also set up port forwarding . I am at a loss and rather frustrated. Any advice or help welcome. 

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Sage
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Message 2 of 3

Re: Packet loss FTC

Can you post a tracert to the gaming server?

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lawsonium
Beginner
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Message 3 of 3

Re: Packet loss FTC

If you can point me in the right direction of how to, thanks 

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