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Kkorkky
Beginner
686 Views
Message 1 of 10

Packet loss in the BT IP Network

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Is anyone else seeing Packet loss in the BT network ? I believe that the device with the IP address of "31.55.186.181" is dropping packes at an alarming rate.

Its just a couple of hops into the BT "cloud" so could be affecting a lage number of Broadband users.

 

Regards

 

KK

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Sage
Sage
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Message 2 of 10

Re: Packet loss in the BT IP Network

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How are you reaching that conclusion?

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Kkorkky
Beginner
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Message 3 of 10

Re: Packet loss in the BT IP Network

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PingPlotter is a good tool that can indicate places to start looking when network issues are suspected. Remember that it is routed via a "path" to the final destination. So when others test they may not encounter the issue as they are routed differently through the BT IP network.

My Broadband service is good at the moment but the IP service is suffering. Hence I used PingPlotter.
Regards

KK
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Sage
Sage
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Message 4 of 10

Re: Packet loss in the BT IP Network

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Ping plotter is a good tool in the hands of those who know the IP stack. Unfortunately in the hands of those that don't it becomes something entirely different with supposedly aquired knowledge based on unsound understanding.

 

Would you care to post the result of a tracert to bbc.co.uk ? Better  still perhaps tell us what your problem is?

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itani
Contributor
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Message 5 of 10

Re: Packet loss in the BT IP Network

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Not sure but it could explain why last month my ping spikes have been insane in gaming and BT have kept saying my connection is fine. Posted on the forum a couple of times and no one helped me 😞

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Alexandor
Beginner
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Message 6 of 10

Re: Packet loss in the BT IP Network

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Same problem, they should fix the d..m server!
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Distinguished Sage
Distinguished Sage
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Message 7 of 10

Re: Packet loss in the BT IP Network

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@Alexandor 

I thought it had been shown in your last post that you had no package loss  - all packets sent were received



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Distinguished Sage
Distinguished Sage
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Message 8 of 10

Re: Packet loss in the BT IP Network

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None so blind as those that will not see.

Kkorkky
Beginner
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Message 9 of 10

Re: Packet loss in the BT IP Network

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Apologies for no reply. I haven’t see the issue in the last three months. Maybe because I left BT for another provider.

Thanks for all the positive replies

Please mark this as resolved.

KK
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Ian72
Contributor
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Message 10 of 10

Re: Packet loss in the BT IP Network

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I think he was talking about this,both Bt servers,packet loss is a constant problem for me too and many other people on Bt packet loss and high pings ping.PNGping 2.PNG

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