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Parental Controls Allowed List - does it work for anyone?

using Custom filter level, with a category blocked, adding a site to the Allowed List makes no difference, and I have to switch off the category filter to give access - which defeats the whole purpose.  for example, with media streaming blocked but youtube.com added to the allowed list, youtube is still blocked.  ditto with gambloing and national-lottery.co.uk (whic ironically is the example BT use on their help page)

 

am I missing something here?

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