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Parental Controls Allowed List - does it work for anyone?

using Custom filter level, with a category blocked, adding a site to the Allowed List makes no difference, and I have to switch off the category filter to give access - which defeats the whole purpose.  for example, with media streaming blocked but added to the allowed list, youtube is still blocked.  ditto with gambloing and (whic ironically is the example BT use on their help page)


am I missing something here?

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