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NeilO
Moderator
Moderator
708 Views
Message 11 of 15

Re: Phone interfering with the wifi....any solutions?

@tuitui22 if you connect to the test socket and the hub continues to reset when the phone rings then it would likely be problem with the line.  

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Devon_Dave
Distinguished Guru
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Message 12 of 15

Re: Phone interfering with the wifi....any solutions?

Sounds like your IT "expert" has no idea what he is on about.
Suggest you follow John and Neil's idea of checking for noise on the copper landline.
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tuitui22
Beginner
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Message 13 of 15

Re: Phone interfering with the wifi....any solutions?

Thanks these are all great solutions!  I'll try the things you suggest.

Thanks a lot!!!

(The guy I mentioned this to and who works in IT  lives in Israel. Maybe they have a more modern system over there, I don't know! He did seems surprized that the telephone line was involved)

 

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NeilO
Moderator
Moderator
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Message 14 of 15

Re: Phone interfering with the wifi....any solutions?

@tuitui22 This type of problem wouldn't affect a full fibre optic line so that's where the misunderstanding may have originated?  If you could do the test socket check and also do the quiet line check and post back the results it will help us understand if the problem is on the network/line or within your home set up. 

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tuitui22
Beginner
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Message 15 of 15

Re: Phone interfering with the wifi....any solutions?

Hi ! I was re-reading the post and I don't understand what a test socket is. Do I have one? I' m not sure either what a hub is!

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