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rozak
Beginner
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Message 1 of 1

Ping Spikes

Hi

Been having problems with my BT internet recently, tried to contact them to send out an engineer but he never turned up.

The issue is, my ping will go from a steady 7-10ms then suddenly spike to 150+ then come straight back down. 

I had the same problem at a differnet house and they came out, said it was due to traffic on the same line and claimed they fixed in but it continued to happen.

When I do a speedtest, it turns out with about 8 ping with regular download/upload speeds.

Since the customer service of BT couldn't be any worse, figured I should ask here instead. Any ideas would help.

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