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Madge2169
Beginner

on ‎18-07-2019 0h01

1,067 Views
Message 1 of 6

Ping issues on Ethernet!

When using the main pc in the household I experience unexplainable ping spikes whilst gaming and streaming channels.

It only happens on this pc.

Im hoping an internet or pc expert can help me with this issue.

I've tried:

Resetting the pc

new hardware

several setting changes.

Got a new BT Hub

new ethernet cable.

Network reset.

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5 REPLIES 5
TimCurtis
Guru

on ‎18-07-2019 9h16

1,035 Views
Message 2 of 6

Re: Ping issues on Ethernet!

How is the PC connected to the HomeHub and what package are you on?

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gg30340
Distinguished Sage
Distinguished Sage

on ‎18-07-2019 9h49

1,024 Views
Message 3 of 6

Re: Ping issues on Ethernet!

Given the title and that he has replaced the Ethernet cable I could be wrong but my guess is he is using an Ethernet cable😉

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Madge2169
Beginner

on ‎18-07-2019 11h46

1,012 Views
Message 4 of 6

Re: Ping issues on Ethernet!

Im on ethernet

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TimCurtis
Guru

on ‎18-07-2019 12h57

1,003 Views
Message 5 of 6

Re: Ping issues on Ethernet!

I got the bit about ethernet cables , just trying to clarify if PowerLine adapters were involved.

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Madge2169
Beginner

on ‎18-07-2019 13h12

999 Views
Message 6 of 6

Re: Ping issues on Ethernet!

Im using an official BT Powerline.
I've tried using Ethernet directly wired into the hub as well and still have the same issue.

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