After a recent house move I have noticed that I am getting massive ping spikes when gaming and streaming, base ping is normally 24. When someone is streaming something mainly Netflix, prime Now tv etc it spikes up to 200 which as any gamer will tell you is impossible to play at.
Did not have this issue at my previous address only after moving, been in the house 1 month,
I have moved my router closer to the pc, split the channels (pc 5ghz everything else 2.4ghz) reset the router, changed there channels etc.
Sure I am not the only one having this issue
As evidenced by the pages and pages of other people having this same issue and getting no response or solutions, BT does not care.
The only work around I've seen since I started reading this forum when I started lagging too (Jan 19) is switching to another ISP. It's beyond a joke that it's still a problem.