Ehm, how can it be a Netflix issue if other ISPs don't struggle with high latency while Netflix is streaming?
It's most definitely a BT issue, and this just started happening recently for most users, so BT needs to backtrack and see where they f****d up
Do a Google search for "netflix causing games to stutter", its a very common problem.
Apologies with my answer last night, jumping to conclusions. I understood this to be to do with Netflix collecting data while streaming causing ping to increase. However I dont know this for sure . Reddit have a piece saying it may be due to the router.
Look forward to other comments on this.
The router will have a bearing on this, especially if it treats all traffic with equal priority, like most ISP provided routers do.
Streaming video can tolerate a lower priority, as the software producing the stream, will have its own receive buffering anyway, so a slight delay is not going to affect it.
The ideal situation would be to reduce the priority of the device which is displaying the stream, and restrict its down/up bandwidth to as low as possible without buffering. At the same time, monitoring the latency to see what affect its having.
That does require quite a bit of effort to get this right, there is no quick fix.
Too bad the BT Home Hub 5 does not provide such control over the bandwidth use or even monitoring......................................