I tested my internet by using speedtest.net and the results were as follows. Ping: 23ms Download speed: 9.45Mbps Upload Speed: 5.27Mbps. My computer is currently connected to the router by ethernet cable and yet i have really poor performance when using google or the internet in general and my ping/latency in online games is also very poor despite these results. For starters the results show a ping of 23ms but in UK servers on games and abroad it is usually 100-400ms which is unplayable.
post hub stats if hh6 then advanced settings then technical log information
enter phone number and post results remember delete number https://www.dslchecker.bt.com/adsl/adslchecker.welcome
try quiet line test dial 17070 option 2 should be silent and best with corded phone