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Distinguished Sage
Distinguished Sage
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Message 11 of 29

Re: Problems connecting Swann DVR to Smart hub.

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Yes

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Zepzod
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Message 12 of 29

Re: Problems connecting Swann DVR to Smart hub.

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Any idea where the information goes ?

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Distinguished Sage
Distinguished Sage
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Message 13 of 29

Re: Problems connecting Swann DVR to Smart hub.

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Updated, now showing no-ip, you have to select advances settings.

This is from a remote HH6 which I manage for my daughter.

 

 

ddns2.jpg

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Distinguished Sage
Distinguished Sage
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Message 14 of 29

Re: Problems connecting Swann DVR to Smart hub.

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No, sorry, haven't got a HUB6 either. Have a poke around in the menus.

 

Keith posted as typing.

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Zepzod
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Message 15 of 29

Re: Problems connecting Swann DVR to Smart hub.

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@Keith_Beddoe wrote:

Updated, now showing no-ip

 

 

ddns2.jpg



Thanks Keith I will try that later 👍👍👍

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Distinguished Sage
Distinguished Sage
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Message 16 of 29

Re: Problems connecting Swann DVR to Smart hub.

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No-IP works fine, but DynDNS does not. It caused me no end of trouble. IP changes only happen about once a week.

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Zepzod
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Message 17 of 29

BT Smart hub port forwarding issues

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I am trying to get my cctv working with my new Smart hub, but it will not open the the ports I input in the settings. They are there and set but when I check to see if the ports are open they show closed, this only happens on the new Smart hub. When I use my Netgear router everything is fine and working and same ports I try to open will open. 

Should I stay with my Netgear or keep trying with the Smart hub.

 

 Thanks 🙂

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Distinguished Sage
Distinguished Sage
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Message 18 of 29

Re: BT Smart hub port forwarding issues

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I would recommend sticking with the Netgear, if you have a look through the forum the smart hub appears to be a piece of total rubbish.

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Distinguished Sage
Distinguished Sage
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Message 19 of 29

Re: BT Smart hub port forwarding issues

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@Zepzod

I see your original thread was not solved, as I did offer help, but you seemed to be more concerned with BT Vision, so some of the info I posted, I deleted.

 

Port forwarding does work, and I did post all the settings for a Swan DVR8-4000

 

Here is my deleted post, as a guide.

 

The actual port forwarding is much easier on the HH6,

Swan DVR8-4000 draft -

This may help if you cannot get the system working, using the instructions
supplied by Swann in their user manual.

This involves using manual settings, and configuring port forwarding
on the BT Home Hub.

This is based on other similar CCTV setups, and takes into account
the sometimes unpredictable nature of the BT Home Hubs, especially
if you try and rely on DHCP.

Working in conjunction with forum member
mawad60

 

Here is the network setting screen settings you can use.

network.jpg


This is based on using static network addressing  not   DHCP with the following settings.

IP address 192.168.1.50
Subnet mask 255.255.255.0
Default Gateway 192.168.1.254
Preferred DNS server 192.168.1.254
Alternate DNS Server 8.8.8.8

The network status screen should look like this when you have finished.

 

netstatus.jpg


You should then be able to access the camera pictures using the Windows program
MyDVR  which comes with your DVR.

Use these login settings



login.jpg


Next, to ensure your DVR can be viewed fro outside your own network, you need
to allow incoming ports to be forwarded to your local network.

These are the ports that need to be forwarded.

ports.jpg




Remember to disable uPnP on the home hub first.

On the BT Home hub advanced settings.

Here are the application mapping settings.

 

You can check the ports are open using Canyouseeme

 

If you use the DDNS service provided by Swann, then you will have to configure this page
as described in the manual..

 

 See next post for HH6 port forwarding

 

 

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Distinguished Sage
Distinguished Sage
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Message 20 of 29

Re: BT Smart hub port forwarding issues

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To setup a new rule, use this link http://192.168.1.254/0000012803/gui/#/firewall/portForwarding-add

 

This is the screen

 

new_port_forward_rule.jpg

 

 And with the first entry

 

new_port_forward_rule_swann.jpg

 Select TCP as the protocol and click the plus button. Then you must save the settings.

 

Repeat for port 85 and save it again.

 

Thats all.

 

 

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