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Rgen
Beginner
487 Views
Message 1 of 6

Purple flashing ligh

My broadband connection is off and flashing purple light. I checked all the cables and they all good and still no connection... any help?

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5 REPLIES 5
imjolly
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Message 2 of 6

Re: Purple flashing ligh

Check to see if you have a dial tone on your landline



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Rgen
Beginner
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Message 3 of 6

Re: Purple flashing ligh

Yeah ive tried and it worked..
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imjolly
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Distinguished Sage
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Message 4 of 6

Re: Purple flashing ligh

Dial 17070 and make sure you hear your number

have you tried checking to see if any outages in your area?

have you tried using the test socket with a filter



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Rgen
Beginner
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Message 5 of 6

Re: Purple flashing ligh

Yeah I heard my number..

No I haven’t try to check ...

Yes ive tried many times and still no connection...
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imjolly
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Message 6 of 6

Re: Purple flashing ligh

Go to help at top of the forum page and then check service in my area



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