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chris010109
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Message 1 of 6

Question about smart hub 2 and free upgrade

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Hi, i have recently been sent a letter from BT saying they will be upgrading me to their Fibre broadband at no extra charge and that i would need to use the Smart hub 2 that they have recently sent me (to upgrade from smart hub 1) If i didnt do this by the date of switch over i may experience service disruptions etc. 

So i wasn't using the smart hub 1 because it failed on me a year ago and i bought my own because i've heard BT hubs can be quite unreliable. I currently have a TP link AC750 dual band router and would like to know if this will be compatible when they switch me over? I know i could use the Smarthub 2 but i suspect the router i have is actually better then what has been sent to me.

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licquorice
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Message 2 of 6

Re: Question about smart hub 2 and free upgrade

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Can you be more precise with the exact model of TP link router you have, their nomenclature is notoriously vague. If it is a VDSL as well as ADSL router, then yes, continue to use it. If it is ADSL only, then you won't be able to.

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chris010109
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Message 3 of 6

Re: Question about smart hub 2 and free upgrade

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I no longer have the box but on the back it simple says TP-link AC750 dual band gigabit ADSL2+ modem router. Archer d2

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imjolly
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Message 4 of 6

Re: Question about smart hub 2 and free upgrade

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if only adsl2+ modem then no it will not work on fibre vdsl



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licquorice
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Message 5 of 6

Re: Question about smart hub 2 and free upgrade

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Agreed, the Archer D2 is only ADSL. If you want to continue using it instead of the smart hub, you will need to buy a separate modem such as the Openreach Huawei HG612

chris010109
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Message 6 of 6

Re: Question about smart hub 2 and free upgrade

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Thanks for the help!

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