hi signed up to BT fibre infinity, Seem to get random spikes of ping normally sits around 30-50 but then sometimes jumps upto 100+ every couple of seconds. when playing online on xbox this is a major issue as its as if it misses a frame.
Most of the time i feel like it happens when my sister is watching NowTV box.
My xbox is connected via ethernet probably about 8m long and i've changed the dns on xbox to google as seems to be slightly more stable.
is there anything else i can try this is killing my online gaming experience?
using a BT Smart hub 6
Welcome to this user forum.
Is there any noise on your phone calls? Dial 17070 and select option 2, there should be no noise between the announcements.
Some similar reports.
You may find some suggestions on those threads.
Happening to me, just started recently. 80/20 connection and if i use twitch on another device i get huge lag spikes and thats even after i use QoS Anti bufferbloat on the router.
Yeah i've tried 4 routers so far, Asus, BT Hub 6 and XR500 and still getting lag spikes, this has been happening for a few months now, didnt happen before.
The same thing is happening to me,I've changed my router and use qos but still get high ping spikes with my pc the highest priority for the connection.
I'm sure it's something Bt have changed,this has all started this year before it was fine and I've had no change in usage.
Thought I should add this is on a wired 80/20 connection.
I'm in the same boat now, my ping hikes up to 320ms.
I'm not as good at networks as some of you here and really think its bad that you pay so much money and have to troubleshoot QoL issues like this yourself.
As soon as my contract is up, i'm outta here. cancelling the whole deal. I can't even email someone to get proper discussion going.