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Richard500
Beginner
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Message 1 of 5

Re: BT Home hub5 Connection - not wifi

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I have a BTHub5 and am having problems getting my Windows 10 PC to detect the 5GHz channel which I can easily detect with a Kindle Fire HD!!  I have followed the installation and change instructions for the hub to the letter but cannot get the PC to add the 5GHz channle to the list of available wifi connections.  I can detect the 2.4GHz channel and a Wifi extender in my garage but not the flaming 5GHz channel.

 

I have added the renamed BTHub5-NNNN_5GHz to the Network list of settings and still can't get it to show up and connect to.

 

Any ideas please? I am clearly missing something obvious which is driving me crazy!  Smiley Frustrated

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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: BT Home hub5 Connection - not wifi

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Silly question, does you PC wifi adapter have 5Ghz wireless capability?

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Richard500
Beginner
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Message 3 of 5

Re: BT Home hub5 Connection - not wifi

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I have a Ralink 802.11n USB Wireless LAN Card that supportst   802.11n / 802.11g / 802.11b which I undestand does not support 5GHz connectivity - Unless I'm wrong about that?

 

I only discovered this in the last hour after some excessive Googling!

 

Looks like a new adaptor card needed or just the TP-Link USB adaptor?

 

Thanks for the nudge.

 

 

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Moderator
Moderator
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Message 4 of 5

Re: BT Home hub5 Connection - not wifi

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@Richard500 for your PC to see and connect to the 5ghz signal you'll need a 802.11ac compatible wireless card/adapter.

Community ModeratorNeilO
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Richard500
Beginner
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Message 5 of 5

Re: BT Home hub5 Connection - not wifi

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Thank you @NeilO that's great news, I can start to look for one now!

 

Many thanks

 

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