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HBW
Beginner
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Message 1 of 2

Re: BT Smart Hub, Infinity 2 connection issue

I have also been 'persuaded' to upgrade from Hub3 to Hub6 and now I can't print to my wireless printer from my desktop pc that is hard wired to the Hub6, whereas I could before. All other devices (Windows laptop, iPad, Nexus 7, Kindle Fire etc ) can work with the printer but not the desktop.

 

Called BT for help but they should rename the Help Desk to Unhelp Desk.

 

Sounds like a config issue - anyone any ideas?

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT Smart Hub, Infinity 2 connection issue

Have you tried uninstalling and re-installing the printer the printer on your PC?

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