I have had a HUB 6 for about 2 months or so. Lately it seems for some reason it re-boots itself every 6 or 7 days. I thought the re-boot interval was 14 days. There seems to be no problems on my line. The BT engineer put me on a different pair which seem OK. There seems to be no loss of performance only the re-boot which happens at any time.
Any ideas please
Not much you can do really, you could try persuading customer services to send a replacement, live with the reboots or buy a third party router.
@Cicero there ae other posts similar to yours where hub is rebooting 6/7 days as against the 'normal' posts of 14 days. again there is no affect on the connection speed with the reboots
I used to get the 14 day reset but hub seems to have 'grown out of it' now
Don't think do. Just maintain a stable connection apart from the 6/7/14. Day reset and hopefully like mine it will just stop
As an experiment I changed my lease time to 21 days on my Hub 6. Had absolutely no effect , bang on q a re-boot at 7 days and a few odd hours. Looks to me like the 6/7 day thing is hardwired into the HUB 6. Have left lease time on 21 days just to see what happens.
As far as I can tell it is the remote server that triggers the Boot with a TR69 Value Change command Value 4 Boot. It doesn't seem to be anything detected by the HUB itself , over the course of a week several of these occur but only one Value 4 which takes the Hub down.
Just for academic interest have loaded my recent stats and for the first time since I had the router it has reported signal attenuation which it has not done ever since I had it . It still doesn't stay up for more than six day. Speeds are always consistent after reboot. On the latest reboot there is nothing in the log to say why.
BT LogoBT Smart Hub Manager
This is a list of your BT Smart Hub settings and current statistics.
BT Hub 6A
0 Days, 20 Hours 31 Minutes 12 Seconds
12.86 Mbps / 38.47 Mbps
Maximum data rate:
12941 / 44269
6.1 dB / 5.9 dB
0 dB / 21.3 dB
VPI / VCI:
Data sent / received:
493 MB Uploaded / 2326 MB Downloaded
2.4 GHz wireless network name:
2.4 GHz wireless channel:
5 GHz wireless network name:
5 GHz wireless channel:
as I posted before there are others with this reboot problem but it just annoying more than anything else and as long as your speed stays the same before and after reboot then there is nothing you can do apart from trying a 3rd party router. this may stop the reboots
the lease time has nothing to do with the reboots as you have already found out