cancel
Showing results for 
Search instead for 
Did you mean: 
ploddo
Aspiring Contributor
444 Views
Message 1 of 13

Re: Download usage

My online BT usage hasn't been changed since the 28th September so I have no idea if I have gone over the allowance.  I can't find any evidence of a new usage monitor.  If there is a new monitor iI would have thought BT would have emailed or put a note on its monitor web page to that end. 

 

 

 

 

 

 

0 Ratings
Reply
12 REPLIES 12
Distinguished Sage
427 Views
Message 2 of 13

Re: Download usage

there is a delay on it updating try again later to day there is no new usage monitor it is the same one
0 Ratings
Reply
Distinguished Guru
Distinguished Guru
404 Views
Message 3 of 13

Re: Download usage

It's happenening every weekend. The forum moderators are looking into it and will post an update when they have one.

--
You can click the thumbs up icon below this message if you think it was helpful.
0 Ratings
Reply
Teddy123
Beginner
400 Views
Message 4 of 13

Re: Download usage

We are having the same problems with no notification or update on the usage monitor. BT Broadband does not meet it's stated requirements and we are totally dissatisfied with our Option. We would like to speak to Warren Buckley to discuss further.
0 Ratings
Reply
Distinguished Guru
381 Views
Message 5 of 13

Re: Download usage

I've just tried today, and it seems to be working again - showing the usage up to 30th September.

0 Ratings
Reply
Distinguished Sage
377 Views
Message 6 of 13

Re: Download usage

working here as well just appears to be updating later in the day then normal
0 Ratings
Reply
ploddo
Aspiring Contributor
357 Views
Message 7 of 13

Re: Download usage

Just tried mine again, updated to 30th September.  It really isn't good enough, if I had gone over my limit I expect I would have been charged another £5!  Smiley Frustrated

0 Ratings
Reply
Distinguished Sage
342 Views
Message 8 of 13

Re: Download usage

the usage meter updates a day in arrears during today it will update to show October the 1st
0 Ratings
Reply
Distinguished Guru
334 Views
Message 9 of 13

Re: Download usage


@john46 wrote:
the usage meter updates a day in arrears during today it will update to show October the 1st

It was stuck on the 28th for me all over the weekend.  It wasn't until Monday that it updated itself.

 

0 Ratings
Reply
Distinguished Sage
325 Views
Message 10 of 13

Re: Download usage

yes this week end thing seems to happen occasionally at the month end
0 Ratings
Reply