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sjd201
Aspiring Contributor
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Message 1 of 4

Re: Google Nest WiFi, Double NAT and woe

I have same issue and got stonewalled by Google.  Apparently BT do a business hub and this has the ability to be bridges.  Can buy on Ebay but I am going to contact BT first and see if I can get them to help. Will report back

 

https://business.bt.com/products/broadband-and-internet/smart-hub/?msgtype=03&s_cid=btb_ppc_essence_...

 

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licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Google Nest WiFi, Double NAT and woe

Not entirely sure what you expect BT to do, they have supplied you with the correct equipment for the service you have. They will not supply a business product to a residential customer.

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Keith_Beddoe
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Message 3 of 4

Re: Google Nest WiFi, Double NAT and woe

@sjd201 

Just buy a secondhand modem, problem solved.

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sjd201
Aspiring Contributor
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Message 4 of 4

Re: Google Nest WiFi, Double NAT and woe

Just looking for some assistance.  So I can upgrade to a business account to get the Business Hub.  Was a few quid a month more.  Or they will supply one for £100.  I decided to buy one off Amazon as it was £50.  Hopefully problem solved!

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