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bsg1972
Aspiring Contributor
217 Views
Message 11 of 15

Re: Internet dropping out at same time every night

Hi,

Thank you for your post.

Tried that last week, didn’t help at all.

Kind Regards,

B.

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Moderator
Moderator
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Message 12 of 15

Re: Internet dropping out at same time every night

Good morning @bsg1972  and thanks for posting.

 

Sorry that didn't help. Can you confirm which hub you have. Have you tried changing the wireless channel?

 

Cheers

 

David

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Distinguished Sage
Distinguished Sage
209 Views
Message 13 of 15

Re: Internet dropping out at same time every night

As it appears to be just wireless connected devices that are affected, there is not much that BT can actually do about it. Its possible that in the evening there are more sources of wireless interference, especially if you live in a built up area.

Which BT home hub are you using?

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bsg1972
Aspiring Contributor
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Message 14 of 15

Re: Internet dropping out at same time every night

Hi,

Yes we have tried that.

we have been away for the last four days.

so will see what happens today.

 

b.

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Moderator
Moderator
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Message 15 of 15

Re: Internet dropping out at same time every night

Thanks for getting back @bsg1972 .

 

You might want to check out What is the wireless mode feature on my BT Smart Hub? (assuming you have the smart hub). Also take a look at Improve your wi-fi with BT - a checklist.

 

Cheers

 

David

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