cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Iacon
Beginner
1,768 Views
Message 1 of 4

Re: Netgear DSL Modem Will Not Connect to BT Broadband Infinity

Hi,
I think I have exactly this issue, but I'm inclear if the ultimate answer is the Netgear modem won't work?
My setup:
Bt super fast fibre (is that infinity?)
Used to use Home hub
Bought a nighthawk (which I can get to work with the home hub, and switch off home hub Wi-fi- that's what I live with for now)
Bought a netgear dm200 to replace the home hub- I can get as far as logging in (I think I'm establishing PPPoE connection at this stage?) with the details you give, but the modem doesn't establish an internet connection, so I can't get on.

Does DM200 work with BT super fast fibre??
Or Am I doing something else wrong?
0 Ratings
Reply
3 REPLIES 3
Keith_Beddoe
Distinguished Sage
Distinguished Sage
1,764 Views
Message 2 of 4

Re: Netgear DSL Modem Will Not Connect to BT Broadband Infinity

Welcome to this user forum.

I have moved your post to this new thread, so you can get personal help from the community, so please watch this thread for updates.

0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage
1,743 Views
Message 3 of 4

Re: Netgear DSL Modem Will Not Connect to BT Broadband Infinity

modem should work without a problem  did you set username and password in router

username  bthomehub@btbroadband.com

password  BT



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage
1,742 Views
Message 4 of 4

Re: Netgear DSL Modem Will Not Connect to BT Broadband Infinity

Are you using the DM200 in conjunction with the Nighthawk or are you trying to use it standalone? If you are using it with the Nighthawk you need to configure it in bridge mode.

0 Ratings
Reply