Hi, I have wifi issue since a month.
With wired connection I have no issues.
Since a month the Hub restart itself frequency. Sometimes in every 10 mins, sometimes 2 -3 times a day...
After restarting the download speed drop down drastically. 5-6 Mbps or more... Sometimes less than 1Mbps.
If I reset the HUB (switch off till 10 sec), the download speed increase to 30-35 Mbps but 5-10 mins later the HUB restrart itself and the download speed drop down again... This mean the wifi is totally unusable.
Here is my Broadband Availability Checker:
And here is my technical log info:
BT Hub 6A
+084319+NQ72275343
SG4B1000E079
20-May-2022
1.0
1.126.0
0 Days, 0 Hours 9 Minutes 42 Seconds
15.31 Mbps / 24.92 Mbps
15533 / 35217
6.1 dB / 9.8 dB
50.4 dB
36.2 dB / 50.4 dB
0/38
G_993_2_ANNEX_B
Fast Path
109 MB Uploaded / 1 GB Downloaded
bthomehub@btbroadband.com
Active
BTHub6-5P7R
Smart (Channel 11)
BTHub6-5P7R
Smart (Channel 36)
WPA2 (Recommended)
Mode 1
On
84:A1:D1:B8:BD:5D
-
7.33.1
Till long time (more than 5 years) I had not any wifi issues at all.
Any suggestion?
Need I a new HUB?
Today morning I also tested the speed on wired connection:
Here is the result:
provided you don't have digital voice and you check your phone line for a dial tone then dial 17070 option 2 it should be silent and best with corded phone if no dial tone or your hear line noise then report phone fault to 150 if phone works or 03301234150 from mobile