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Message 1 of 5

Re: Wifi Disc Ordering

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Hi,

I'm having difficulty finding out how to order additional discs – my broadband speed is under 10mbps download – can anyone help please?

Thanks

Matt

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Message 2 of 5

Re: Wifi Disc Ordering

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@MattyWW 

Welcome to this user forum.

Could you please try this --> online troubleshooter <-- as you may able to order another disc that way yourself.

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Message 3 of 5

Re: Wifi Disc Ordering

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Thanks Keith – just going through that now. Fingers crossed.
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Message 4 of 5

Re: Wifi Disc Ordering

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If it is your broadband speed that is slow rather than your WiFi speed, another disc won't help.

Can you post the stats from your hub please?

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Message 5 of 5

Re: Wifi Disc Ordering

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The connection to the hub is fine – it's the wifi which is slow.

Have got an additional disc on order.

Thanks for your help!