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Debjl
Beginner
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Message 1 of 5

Re: Would like to use my own router / modem

Hi I have a net gear router and use this as the bt hub was awful. I connect using the Net Gear user and password but wondered if I should still use the bt pass etc. Also I have an Internet shop and wondered if this new router could affect traffic if I'm not connected properly
Sorry if the last question seems odd but since adding this router traffic to my shop has dropped significantly & im just trying to eliminate all possibilities.
Thanks
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Keith_Beddoe
Distinguished Sage
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Message 2 of 5

Re: Would like to use my own router / modem

Welcome to this user forum.

 

Are you a business user?

 

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Debjl
Beginner
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Message 3 of 5

Re: Would like to use my own router / modem

Hi no just a regular bt customer
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Keith_Beddoe
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Message 4 of 5

Re: Would like to use my own router / modem

You said you had an Internet shop, so you are a trader?

 

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Keith_Beddoe
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Message 5 of 5

Re: Would like to use my own router / modem

See https://www.productsandservices.bt.com/products/static/terms/post3rdjuly2016voiceandbroadband.html

 

Section 6 a

 

So cannot really comment on commercial applications.

 

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