Hi All,
Is anyone using the ReefBeat app (controls aquarium products via your phone) and having difficulties accessing the app when connected to BT wifi? The app works on mobile data and a VPN, but just not via BT wifi.
My friends with different ISPs have no issues.
I spoke to BT support. They got me to factory reset my BT router. The issue remains, and was then told sorry you'll just have to use a VPN from now on. I was wondering if anyone else on here is having the same issue?
Solved! Go to Solution.
Try turning off parental controls and web protect.
Thank you for the advice.
Turning off the web protect has worked.