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Jez39
Aspiring Contributor
158 Views
Message 1 of 9

Renaming devices

I have recently replaced my Smart Hub 2 (due to old one dropping out frequently) and now cannot rename my devices in the BT App. I cannot see where the option is. The Help page says go to “Manage on-line screen time” but this option doesn’t seem to be anywhere in the App. I have been able to rename them using the Hub’s web page but this doesn’t seem to feed into the information accessed by the BT App   Why is this?  I used to be able to use the App to rename devices but now can’t. 

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Distinguished Sage
Distinguished Sage
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Message 2 of 9

Re: Renaming devices

In the MYBT app go to 

your wifi network

control wifi access

select the device you want to rename

then next to name 'edit'

change name



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Jez39
Aspiring Contributor
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Message 3 of 9

Re: Renaming devices

Only get “Manage your wi-Fi settings” as an option from the “Your wi-Fi network” link which takes you to your Hub and Discs and then the connected devices but without an Edit option. I am sure with my old SH2 there was another option.
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Distinguished Sage
Distinguished Sage
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Message 4 of 9

Re: Renaming devices

When you get to connected devices did you then select a device  as edit only appears after you select a device



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Jez39
Aspiring Contributor
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Message 5 of 9

Re: Renaming devices

Having selected the device I don’t get an Edit option 

5954C59B-925A-4D64-B0E3-5D5559630AD2.png

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Distinguished Sage
Distinguished Sage
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Message 6 of 9

Re: Renaming devices

When I select your wifi network I then see my hub and my disc and setup new disc.  Below that I have control wifi access for your devices. If I select that then I can see all my wifi devices and selecting a device I then get option to edit name

my app version is 8.8.5



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Jez39
Aspiring Contributor
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Message 7 of 9

Re: Renaming devices

My App is 8.8.1 and the IOS App State has this version as the current one!

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Distinguished Sage
Distinguished Sage
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Message 8 of 9

Re: Renaming devices

I am using android not IOS but facilities should be same

just tried on my iPad on 881 and works just like my android and as I previously described

 



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Jez39
Aspiring Contributor
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Message 9 of 9

Re: Renaming devices

  • Guess there must be some reason for the difference. I don’t get “control WiFi access for your devices” but “manage your WiFi settings” that then doesn’t allow you to change device names, only the network name. 
  • 9CF19A5E-AD00-4428-BE54-3A3400C764EA.png
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