I already have unlimited broadband with a home hub 4 from BT, I am thinking of renewing my package again but notice that there would be an up front charge of £9.99 delivery for a new kit i.e. another home hub 4. Can anyone tell me why this is when I already have the home hub 4 from my current package which I have had for a number of years with BT.
when you renew you won't get a new hub unless you make that part of your deal phone options team and negotiate a new deal 0800800030 they are uk based