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Ring Doorbell won’t work when halo 3 is switched on

Hello. We have a ring doorbell that has worked perfectly fine. In the last 4 days it won’t work when the halo 3 box is switched on. Anyone got any idea as to why? We have rebooted everything, switched on and off, done everything imaginable but as soon as the tv box is on the doorbell goes off and it is driving me mad!

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Re: Ring Doorbell won’t work when halo 3 is switched on

@nichicks1981 

So its only when the BT TV box is turned on?

What type of BT TV box do you have, the normal one or the pro one?

How is the TV box connected to the Internet?

 

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