Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
DK1083
Contributor

on ‎24-02-2022 17h33

3,221 Views
Message 1 of 25

Router blocking website

For over a year now I have been trying to access a particular website (nothing dodgy!) using my home wi-fi but have been unable to do so. I have tried using a MacBook and a Windows 10 laptop to no avail. 
I can access it on 3G on my iPhone.

I have tried contacting BT. Last year they were unable to find any fault. Today I have spent nearly 2 hours trying to get an answer and then having got through I was cut off after 20 minutes.

I have no problems with any other websites.

Can anyone help?

0 Ratings
Reply
24 REPLIES 24
imjolly
Distinguished Sage
Distinguished Sage

on ‎24-02-2022 17h46

3,213 Views
Message 2 of 25

Re: Router blocking website

Does it happen with different browsers?

Have you turned off web protect in MYBT?



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
DK1083
Contributor

on ‎24-02-2022 18h05

3,206 Views
Message 3 of 25

Re: Router blocking website

I have tried Safari, Google and Bing. I haven’t turned off web protect but will have a look at it. Could this affect just one website?

0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage

‎24-02-2022 18h09 - edited ‎24-02-2022 18h13

3,201 Views
Message 4 of 25

Re: Router blocking website

Yes, of course, that's it's purpose.

What is the URL you are unable to reach?

0 Ratings
Reply
DK1083
Contributor

on ‎24-02-2022 18h13

3,190 Views
Message 5 of 25

Re: Router blocking website

But why only one website?

0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage

on ‎24-02-2022 18h21

3,187 Views
Message 6 of 25

Re: Router blocking website

It's not just blocking 1 website, it's blocking websites that it considers you should be protected from. It just happens that you are only trying to access 1 of the thousands of sites it protects you from.

0 Ratings
Reply
DK1083
Contributor

on ‎24-02-2022 19h06

3,168 Views
Message 7 of 25

Re: Router blocking website

Turned it off. No different. Still won't let it load.

0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage

on ‎24-02-2022 19h09

3,164 Views
Message 8 of 25

Re: Router blocking website

What is the URL?

0 Ratings
Reply
DK1083
Contributor

on ‎24-02-2022 19h50

3,136 Views
Message 9 of 25

Re: Router blocking website

https://www.blueknights.org

0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage

on ‎24-02-2022 20h09

3,123 Views
Message 10 of 25

Re: Router blocking website

No problem accessing it here. Make sure you have no parental controls enabled.

Try changing DNS servers to 8.8.8.8 and 4.4.4.4 on your laptop/MAC

0 Ratings
Reply