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DK1083
Contributor

on ‎24-02-2022 17h33

3,217 Views
Message 1 of 25

Router blocking website

For over a year now I have been trying to access a particular website (nothing dodgy!) using my home wi-fi but have been unable to do so. I have tried using a MacBook and a Windows 10 laptop to no avail. 
I can access it on 3G on my iPhone.

I have tried contacting BT. Last year they were unable to find any fault. Today I have spent nearly 2 hours trying to get an answer and then having got through I was cut off after 20 minutes.

I have no problems with any other websites.

Can anyone help?

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24 REPLIES 24
imjolly
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on ‎24-02-2022 17h46

3,209 Views
Message 2 of 25

Re: Router blocking website

Does it happen with different browsers?

Have you turned off web protect in MYBT?



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DK1083
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on ‎24-02-2022 18h05

3,202 Views
Message 3 of 25

Re: Router blocking website

I have tried Safari, Google and Bing. I haven’t turned off web protect but will have a look at it. Could this affect just one website?

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licquorice
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‎24-02-2022 18h09 - edited ‎24-02-2022 18h13

3,197 Views
Message 4 of 25

Re: Router blocking website

Yes, of course, that's it's purpose.

What is the URL you are unable to reach?

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DK1083
Contributor

on ‎24-02-2022 18h13

3,186 Views
Message 5 of 25

Re: Router blocking website

But why only one website?

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licquorice
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on ‎24-02-2022 18h21

3,183 Views
Message 6 of 25

Re: Router blocking website

It's not just blocking 1 website, it's blocking websites that it considers you should be protected from. It just happens that you are only trying to access 1 of the thousands of sites it protects you from.

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DK1083
Contributor

on ‎24-02-2022 19h06

3,164 Views
Message 7 of 25

Re: Router blocking website

Turned it off. No different. Still won't let it load.

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licquorice
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on ‎24-02-2022 19h09

3,160 Views
Message 8 of 25

Re: Router blocking website

What is the URL?

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DK1083
Contributor

on ‎24-02-2022 19h50

3,132 Views
Message 9 of 25

Re: Router blocking website

https://www.blueknights.org

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licquorice
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on ‎24-02-2022 20h09

3,119 Views
Message 10 of 25

Re: Router blocking website

No problem accessing it here. Make sure you have no parental controls enabled.

Try changing DNS servers to 8.8.8.8 and 4.4.4.4 on your laptop/MAC

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