Router blocking website

[DK1083]

Nothing happens. The link won’t open.

[licquorice]

I think you have misunderstood the request.

First open a command prompt and then enter the text below exactly as written without the quote marks. The forum posts it as link but ignore that, just type the text.

"tracert  https://www.blueknights.org/"

[DK1083]

Sorry but I have no idea what a command prompt is. BT went through all sorts of things but we’re unable to solve it. I’ve since changed from an Apple Mac to a Windows computer but it no different. I’ve resigned myself to using a VPN to access it now.

[countrypaul]

On windows (assuming Windows 10), goto the box near the start menu that has a magnifying glass and the text "Type here to search" and enter the word command - you should see Command Prompt as the option, select that and a black background window should open that you can type into.

Type the text below note there is no https:\\ present:

tracert www.blueknights.org

[licquorice]

Alternatively, just right click on the start button (the window icon in the left corner of the toolbar) and select Terminal