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Message 1 of 4

Router setup or buy new modem

Good evening all after  multiple calls and visits from bt still having problems with ildevices disconnecting from the WiFi and not being able to be reconnected open reach advised using a modem and router so invested in a tp ax11000 but looking at a modem to match the full fiber fttp 900mbs we have or to use the hub in the system any advice or guides how to go about it is greatly apriciated after 3 weeks I'm getting frustrated trying to get answers 

 

 

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Message 2 of 4

Re: Router setup or buy new modem

If you have full fibre 900, you don't need a modem. The ONT IS the modem, just connect your router directly to it. You will however lose Voice capability if you have Digital Voice. DV will only work with the SH2.

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Message 3 of 4

Re: Router setup or buy new modem

I'll have a go when I get home cheers foe the help

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Message 4 of 4

Re: Router setup or buy new modem

PPPoE details are username bthomehub@btbroadband.com and password BT

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