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SH2 Slow File Transfer on LAN


As it appears that the main Complete WiFi thread is no longer monitored.

Slow LAN file transfer using the SH2 v0.12.02.11078-BT.

I regularly sync my files and folders between my laptop (Dell 7773) and my desktop (Dell XPS8700). The transfer has significantly slowed down when using the SH2. For the purposes of testing I removed the Disc and used only the Smart Hubs in the same room as the laptop and desktop. I am using EasySync. I set the same SSID and password on both for a quick changeover and checked I am connected using the 5GHz band. SH2 has been set to factory reset. Smart setup turned off on both. SH bands are split. 5GHz on channel 44 on both.

Laptop (WiFi) -> SH (6A) -> Desktop (Ethernet) = 42 seconds.
Laptop (WiFi) -> SH2 -> Desktop (Ethernet) = 2 minutes 39 seconds.
Laptop (WiFi) -> SH (6A) -> Desktop (Ethernet) = 41 seconds.
Laptop (WiFi) -> SH2 -> Desktop (Ethernet) = 2 minutes 43 seconds.
Laptop (Ethernet) -> SH2 -> Desktop (Ethernet) = 39 seconds.

Note my VDSL speed (75 mbps) is the same on both SH and SH2. My problem is only with speed on the LAN.

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Moderator
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Message 2 of 4

Re: SH2 Slow File Transfer on LAN

Hi @VeteranISPUser  Sorry you are experiencing a problem with your complete Wifi. 
We would like to look into this further with you and I've sent you a Private message explaining how you can contact the forum moderation team. 
Check here: https://community.bt.com/t5/notes/privatenotespage

Cheers
John

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Message 3 of 4

Re: SH2 Slow File Transfer on LAN

Thank @JohnC2  private message sent.

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Moderator
Moderator
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Message 4 of 4

Re: SH2 Slow File Transfer on LAN

Hi @VeteranISPUser  thanks for sending the details over and one of the team will be in touch to help you with this.

Cheers
John

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