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Aspiring Contributor
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Message 1 of 6

SSID changing by itself!

Hi, my BT Smart Hub has changed it's SSID for some reason all by itself. I connected my smart new wifi enabled (we now get a notification on our mobiles when the washing is finished - fab!) Bosch washing machine using WPS and now the SSID has changed from the default BTHub SSID to Broadcom_5.

Any ideas?

John

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Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: SSID changing by itself!

Which smart hub is it, as there are now two of them?

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Aspiring Contributor
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Message 3 of 6

Re: SSID changing by itself!

It says it's a Smart Hub Type A

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Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: SSID changing by itself!


@johnsm1ffey wrote:

It says it's a Smart Hub Type A


Not the new smart hub 2 then?

All I can suggest to do is the following.

Try a factory reset of the home hub.

http://bt.custhelp.com/app/answers/detail/a_id/11386/%7E/how-do-i-reset-my-bt-hub-to-its-factory-set...

Then turn Smart Setup off.

http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...
 
Also try separating and renaming the SSIDs.

http://bt.custhelp.com/app/answers/detail/a_id/44798/related/1

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Aspiring Contributor
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Message 5 of 6

Re: SSID changing by itself!

Mine has just done the SAME thing going to Broadcom_0422671 for NO reason whatsoever.

Changed it back to what it says on the hub settings pull out card/plastic and it shows BTHub6-bla bla bla on the settings page after saving., but all the wireless devices in the house show Broadcom_0422671, ok it's changed again but this time to Broadcom_8627436.

Ok another update turns out if I press the WPS button it changes my SID to Broadcom_(random number)

 

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Newbie
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Message 6 of 6

Re: SSID changing by itself!

Did anyone find a fix for this please as mine is doing the same. Every time i try and add a WPS device  pressing the WPS button on the router or in the admin interface causes the  SSID to change to Broadcom_xxxxxxxx and all over divices to disconnect. I can change it back but but then the new device won't connect.

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