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horton366
Beginner
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Message 1 of 2

SSL error for certain sites over wifi/network cable on all devices but OK over 4G

Hi, I am having problems with ERR_SSL_PROTOCOL_Error frm a few sites e.g. facebook and snapchat.  This occurs  at home from all devices from both wifi andwhen connected  cable to hub 5.    Any 4G connection is fine.   In addition if I connect to a different wifi network all is OK.    This issue seems to be hub5 related but I can figure out what to do.  The hub has been switched off and on again various caches cleared, there's no IPV6 on my hub 5 that I have read abiout causing this problem so I am stuck.  Any ideas?

Thanks,

Brendan

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NeilO
Moderator
Moderator
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Message 2 of 2

Re: SSL error for certain sites over wifi/network cable on all devices but OK over 4G

@horton366 Have you tried a factory reset of your hub?  

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