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winston777
Beginner
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Message 1 of 3

Samsung Freesat Box connection problems

Can anyone help with connecting a Samsung SMT-S7800 Freesat Box via Ethernet cable to one of the spare ports on the router? The box is designed to view internet content (only Youtube at present) however,it will not connect,+ I get the message 'check internet settings'. I also Have a Panasonic TV which is able show some internet content if connected in the same way,however,I am getting the same type of error message.

Do I need to change the router settings to allow the above to connect?

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Samsung Freesat Box connection problems

You should have no problems if you are connecting using a Ethernet cable. Which BT Home Hub version do you have?

 

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winston777
Beginner
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Message 3 of 3

Re: Samsung Freesat Box connection problems

Version 3. The router cable is about 15m long.

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