I'm trying to replace my SmartHub2 with a TP-Link Archer VR400, but cannot seem to get it to even connect to the internet. Is anyone able to help me with how to set it up for BT?
try resetting the tplink then follow smart set up enter user name firstname.lastname@example.org with password BT and select BT as setup
Thanks for your response, unfortunately that hasn't worked. There is still no internet connection.
They are really simple to setup. I assume you are on Superfast Broadband, so all you need to do is to use the quick setup, and use these settings. Make sure the DSL lead is plugged into your phone socket, in the same place that you plugged the home hub.
It will not work if you have ultrafast.
This picture is taken from the emulator.
I use the VR400 and had no trouble at all setting it up. I followed the Quick Setup and it worked first time. Just make sure you select BT_VDSL. I don't even remember having to fill in the password etc.
Ah... That may be a problem. I think I do have ultrafast. Can you use a third party for ultrafast? I'm fed up with BT routers.
@Dode May I ask if you have or ever had any issue with the 5Ghz band on the vr400? I have a VR600 and after a few days it started dropping all devices off the 5Ghz band. I could see the network, but couldn't reconnect any of the devices to the 5Ghz until I rebooted the router. Everything works fine on the 2.4Ghz band. I checked couple of forums and many people are affected by this issue. I just wonder if the vr400 is the same?
Third party G.fast modem/routers are few and far between. You could have a look at the Asus DSL AC88U device. If you do buy, make sure you get the DSL version not the RT version which is only a router
I have this issue also with TP-LINK AC1600, is it compatible with FTTP? I've tried everything.