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Beginner
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Slow evening speed on PS4

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Hi,

Hope you guys maybe able to help with an issue I have.

I have the Fibre  with Halo 1 package and a BT Hub 6

My son has moved his PS4 upstairs and is now connecting it via a Ethernet cable to a BT Mini connector ( we are using a hard wire connection as there is an issue with Wifi card in the PS4) .  This works perfectly well during the day (Download speeds 35MB upload 3MB) but during the evening peak hours this drops significantly (Download 3MB and upload < 1MB) to such an extent he can no longer game. The current 'fix' is to connect the PS4 directly to the Hub via a very long Ethernet cable which fixes the issue but presents a trip hazard on the stairs ! 

I understand there is an evening peak where speeds drop but is it normal to experience  such a dramatic reduction ?

Any ideas appreciated and thanks for your help

Cheers

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Distinguished Sage
Distinguished Sage
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Re: Slow evening speed on PS4

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If the speeds are as expected using the long Ethernet connection directly into the PS4 there is obviously nothing wrong with your Internet connection and has nothing to do with peak hours.

The problem must lie somewhere in the way you connect it when not using the long Ethernet cable.

If you are using Powerline adaptors it may be that there is a problem with your electrical circuit. It could be that some device that is being switched on in the evening is causing interference on the electrical circuit.

You should try a case of trial and error turning electrical devices on and off while monitoring the speeds until you turn on the device that causes the speed to drop.

Powerline adaptors can also be affected by adjoining properties electrical circuit if they share the same joining wall as your electrical circuit where the cables may run close to each other.

Ethernet cable is undoubtedly the best way to connect a games console. Ethernet cable can be up to 100 meters long so if possible you might want to consider buying a longer cable and routing it such a manner that it can be left permanently in place without causing a trip hazard.

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Beginner
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Message 3 of 3

Re: Slow evening speed on PS4

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OK thanks, I will try this, thanks for the help
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