cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Jamesb1979
Beginner
1,262 Views
Message 1 of 3

Smart Hub 2 Overheating

Hi, I have noticed my smarthub 2 is getting extremely warm, and has started to lose connection to my wifi discs, every other day I am having to reboot one of my discs so that it regains connection to the router. My sister has a smart hub 2 aswell and hers doesn't feel as hot as mine. Is there anyway I could be sent a replacement to see if that fixes my problem.

Thanks

0 Ratings
Reply
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage
1,256 Views
Message 2 of 3

Re: Smart Hub 2 Overheating

If the hub is in a well ventilated position and is still hot to touch then phone 150 and ask for replacement



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
HB5
Beginner
1,095 Views
Message 3 of 3

Re: Smart Hub 2 Overheating

Mine isn't hot but gets warm. I've only had it about 3 weeks as I was on copper and BT has changed everyone onto smart hubs.
0 Ratings
Reply