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taimar
Aspiring Contributor
572 Views
Message 1 of 5

Smart Hub 2 variable wifi speeds

HI,

I have Fibre 250. When I connect a device to the hub, via wifi, the speeds I get are very good ie. 200+Mbps. However, after a while, say 5 mins, although this varies wildly, the speed drops dramatically to anything from 60Mbps to 10Mbps.

This happens on multiple devices such as PC's, firesticks, xboxs, phones etc.

The speed on the Hub is always very fast and wired connections are always fast.

Is this a hub issue, or a settings issue?

 Cheers,

Martin

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4 REPLIES 4
DavidM
Moderator
Moderator
553 Views
Message 2 of 5

Re: Smart Hub 2 variable wifi speeds

Hi @taimar and welcome back.

Sorry you're having issues with your wifi connection. Are you using complete wifi (discs)? Take a look at Improve your wi-fi with BT - a checklist to start with.

Also check this thread which might help Smart Hub 2 wifi problems 

Cheers

David

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taimar
Aspiring Contributor
530 Views
Message 3 of 5

Re: Smart Hub 2 variable wifi speeds

Hi,

No. I am not using complete wifi. The signal strength is not the issue, as this happens if a move a device in the same room.

Also, if the speed is slow, and drop the wifi connection, re-connect, the speed immediately goes back to fast.

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DavidM
Moderator
Moderator
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Message 4 of 5

Re: Smart Hub 2 variable wifi speeds

Thanks for getting back @taimar .

Have you tried switching wireless modes? What is the wireless mode feature on my BT Smart Hub?  will  show you how.

Cheers

David

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taimar
Aspiring Contributor
506 Views
Message 5 of 5

Re: Smart Hub 2 variable wifi speeds

Yes. I have tried mode 2, with no success.

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