cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
furse
Beginner
1,563 Views
Message 1 of 13

Smart Hub 6 Ethernet

I am trying to connect an access point to increase my wifi in the other end of my house. I have a Cat 5 running from the Ethernet port of the hub to a Tenda i12 access point. I have set the IP address and IPv4, but in my BT Hub Manager it does not show any ethernet connections, only Wireless ones. 

I have moved the access point to next to the hub to eliminate the cat5 cable and its still the same

I have Factory reset the hub, still nothing

0 Ratings
Reply
12 REPLIES 12
albertj
Recognised Expert
1,551 Views
Message 2 of 13

Re: Smart Hub 6 Ethernet

Hi @furse
Welcome to the Community.
I am slightly confused by your problem, is your access point not showing in Hub Manager?
Thanks
--
If I have helped you in anyway please press the Kudo button (thumbs up)
If I have resolved your post please click 'Mark as Accepted Solution'
0 Ratings
Reply
furse
Beginner
1,545 Views
Message 3 of 13

Re: Smart Hub 6 Ethernet

No it is not showing in the hub manager under devices, no devices are shown in any Ethernet ports, only wireless devices

The access point is showing as a option if I search available networks, so I think that is working ok, but I can’t access the utility to add security etc

0 Ratings
Reply
Anonymous
Not applicable
1,536 Views
Message 4 of 13

Re: Smart Hub 6 Ethernet

Remember you are limited to 100m for a cat 5 cable

You didn't say if you're running the cable to a LAN port (not the WAN) on the Tenda i12.

If your cable is less than 100m and is plugged in to a LAN port then try unplugging the cable from the Tenda i12 and plug it into a laptop instead, set the ethernet adapter to acquire an IP address automatically and then try opening a web page.

If your laptop won't connect to the web then your etherenet cable may be faulty or incorrectly wired.

furse
Beginner
1,529 Views
Message 5 of 13

Re: Smart Hub 6 Ethernet

Cat5 run is no more than 50m, it has tested out ok, but it doesn’t work if I plug the Tenda straight into the LAN port on the back of the hub (so no cat5 run)

will try the other things you mention anyway, thanks

0 Ratings
Reply
Anonymous
Not applicable
1,525 Views
Message 6 of 13

Re: Smart Hub 6 Ethernet

That makes me wonder if the IP address of the Tenda is in the correct subnet and not conflicting with the HH6 which by default is 192.168.1.254.

I suggest setting the Tenda to 192.168.1.1 static

0 Ratings
Reply
licquorice
Distinguished Sage
Distinguished Sage
1,515 Views
Message 7 of 13

Re: Smart Hub 6 Ethernet

Rubbish deleted

0 Ratings
Reply
Anonymous
Not applicable
1,507 Views
Message 8 of 13

Re: Smart Hub 6 Ethernet

@licquorice 

I get your point but have you not posted this in the wrong place?

licquorice
Distinguished Sage
Distinguished Sage
1,504 Views
Message 9 of 13

Re: Smart Hub 6 Ethernet

?????

0 Ratings
Reply
Anonymous
Not applicable
1,500 Views
Message 10 of 13

Re: Smart Hub 6 Ethernet

@licquorice  

Look back at the OP