I have a laptop that can see the interweb but will not connect!
The smart hub knows it is there, the laptop is running a Atheros AR9285 802.1 wireless adapter and it worked fine on virgin fiber but not with bt....
any help appriciated
have you tried the manufacturers website not just windows update to see if there is a new driver?
have you tried changing the wireless mode from 1 to either 2 or 3 as old wifi card
is smart setup turned off?
What operating system is your laptop running?
How do you know that the Smarthub knows "that it is there". What indication are getting on the Smarthub or do you mean that the laptop can "see" the Smarthub when you scan for wireless networks?
When you scan for the wireless network on the laptop make sure that you are selecting the correct SSid (name). It is shown on the card on the Smarthub. Also make sure that you are using the wireless password that is shown on the card on Smarthub and not the Admin password.
Smart set up is off and tried mode 2 and 3 with no joy
would love to try and update the driver but can't get on the internet 🙂 seem to have lost all my cable at present!