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pxcooper1
Newbie
361 Views
Message 1 of 3

Smart Plug Connection

I cannot connect smart plugs to my wifi, can anybody help. i have turned off 'smart setup' but it will still not connect to the network.

i have tried other networks i.e talktalk and plusnet and these connect ok

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gibbylinks
Aspiring Expert
328 Views
Message 2 of 3

Re: Smart Plug Connection

Do you have any additional info, make model of smart plugs, model of hub your using? Smart plugs usually connect to the hub using a cable not wi-fi, hence the question about the make and model.
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flamethrower
Aspiring Expert
306 Views
Message 3 of 3

Re: Smart Plug Connection

If you post more details about what WiFi router and smart plugs you have, then folks here may be able to provide more specific guidance.

Typically, you need to reset the smart plug (to clear existing WiFi credentials it has cached), and then run whatever app the vendor provides to configure it.

What typically happens is that the reset, turns the SmartPlug into a Wi-Fi access point. The app connects to that access point and posts the credentials for the main WiFi network. Having received the main WiFi network credentials, the SmartPlug ceases being an AP and instead becomes a WiFi client like all the other devices on your network. If you want to see what your SmartPlug is doing, you can install a traffic analyzer, like WireShark, and look at traffic on your WiFi network.

 

 

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