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wgejones
Beginner

on ‎03-06-2019 17h37

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Message 1 of 3

Smart bulb won't work with Hub

So today I bought a TCP SmartLED light bulb from Wilko. I cannot get it to work whatever I do. It only supports 2.4, so I have tried splitting the bands, which hasn't helped. I have tried disabling 5ghz altogether, which has not helped. I have tried turning off smart setup, which has not helped. I have tried switching from wireless mode 1 to 3, which has not helped. I am really at the end of my tether with the thing. Any suggestions before I return it?
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imjolly
Distinguished Sage
Distinguished Sage

on ‎03-06-2019 17h52

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Message 2 of 3

Re: Smart bulb won't work with Hub

other posts with similar problems (not with your specific device) have turned off smart setup which should be done anyway then split the networks then turn 5ghz.  the reset the bulb and see if you can now 'see' the 2.4ghz SSID and if so try and connect



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wgejones
Beginner

on ‎03-06-2019 17h59

2,894 Views
Message 3 of 3

Re: Smart bulb won't work with Hub

I have tried switching off Smart Setup as well as 5ghz. I can see the 2.4 network, the bulb just cant find it. I have tried AP mode too now with no avail.
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