cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Contributor
564 Views
Message 1 of 4

Smart hub password

Go to solution

My smart hub does not remember the new admin password I give it. It does remember the password hint correctly. I am using an iPad Pro/ Safari.

0 Ratings
Reply
3 REPLIES 3
Moderator
Moderator
548 Views
Message 2 of 4

Re: Smart hub password

Go to solution

@Bramshot if you factory reset the Hub it will go back to the default admin password.

0 Ratings
Reply
Contributor
525 Views
Message 3 of 4

Re: Smart hub password

Go to solution

I know that, and I have tried it already, the point is that it will not save a new password.

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
510 Views
Message 4 of 4

Re: Smart hub password

Go to solution

if you have done a factory reset using recessed button on back and holding until lights flash and hub still does not retain password then phone CS and ask for replacement



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply